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Radiant Systems strongly recommends that you contact your CounterPoint Business Partner for support first. Your Partner is more familiar with your installation, particularly any customizations that you may have.
If you need supplemental assistance, Radiant offers the following options:
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HelpDesk
Radiant Systems offers HelpDesk technical support plans to help you get more from your CounterPoint system. Learn more about HelpDesk contracts and find registration forms here.
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Submit a Question
A valid HelpDesk contract and CounterPoint Subscription Service (CSS) are required to make use of this online form.
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CSS Renewal
If your CounterPoint Subscription Service has expired, renew online.
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