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CounterPoint SQL Sessions
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New Features for CounterPoint SQL
Presented by Andee Williamson
We continually enhance to the capabilities of SQL. Learn how to make the
most of new features we added in 2007. Warning: This session did not contain a PowerPoint
presentation. It's all live in the software.
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CounterPoint SQL Technical Insights
Presented by Bill Meck & Clay Hardin
Question and answer opportunity with the CounterPoint Development team.
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Database Maintenance SQL
Presented by Morris Caen
Learn how to build a database maintenance plan. This valuable skill ensures you
never lose credit card or other valuable business data. Also become skilled at how to
optimize your SQL Server with the right server configuration, server settings, and database
settings. This session focused on SQL Mail and ways to automatically notify you of
potential issues and third-party tools such as Diskeeper.
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Offline Ticket Entry and other 8.3.8 Features
Presentation by Clay Hardin
Learn more about the new Offline Ticket Entry plus some of the new
features coming in Version 8.3.8.
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Encouraging Customer Loyalty with CounterPoint SQL
Presented by Joanna Cravens
This session focused on how to setup and effectively use CP SQL's built in Customer Loyalty
program to drive repeat business and generate new business with custom incentives.
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Price Rules
Presentation by Diana Tepe
CounterPoint SQL allows for various types of pricing for your items, for your customers, or for a
promotional period. Learn how to create basic price rules, how to test their price
rules, and how CounterPoint determines the selling price for an item when the item has been
included in multiple rules.
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CounterPoint SQL - Getting Your Hands on the Data
Presented by Bill Meck
This technical session demonstrated how to get data out of CounterPoint SQL and into other
applications. Learn how to extract data to Microsoft Word and Excel using CounterPoint Lookups,
Reports, DBExport, Data Interchange, and Microsoft Query tools.
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Simple Customizations in SQL
Presented by Diana Tepe
Become more proficient with CounterPoint SQL by learning how to work effectively with LookUps,
Filters, Zooms, and Table Views. Learn simple and practical ways to customize
these functions to better meet their unique needs.
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Standard Reports in SQL
Presented by Diana Tepe
Take an in depth look at how three key reports in CounterPoint SQL will assist you in making
operational decisions for your business. Learn how to use these reports to manage
the five rights of retail: having the right product, at the right price, at the right place, at the right
time, and in the right quantity.
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Adding Custom Toolbars
Presented by Cathy Radford
CounterPoint SQL lets you modify Toolbars and Buttons. Learn how to add
valuable applications and make the Toolbar work for your business. Also learn about adding
buttons
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CounterPoint V7 Sessions
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New Features for CounterPoint V7
Presented by Andee Williamson
We continually enhance to the capabilities of V7. Learn how to make the
most of new features we added in 2007. Warning: This session does not contain a PowerPoint
presentation. It's all live in the software.
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CounterPoint V7 Technical Insights
Presented by Bill Meck & Clay Hardin
Question and answer opportunity with the CounterPoint Development team.
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Database Maintenance V7 Part 1: File Utilities
Presented by Marilyn Grant
Find out what you need to do to keep your V7 data files "healthy". The first part of
Database Maintenance covers backing up your data and its importance. Also learn
how to use the standard file utilities in CounterPoint.
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Database Maintenance V7 Part 2: Purging
Presented by Marilyn Grant
In this second part of Database Maintenance, learn options for purging data in
different areas of CounterPoint, how frequently to purge the data, the other procedures to perform
related to purging. also learn the impact of removing data.
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Upgrading CounterPoint V7 to CounterPoint SQL
Session Recording (coming soon)
Session Document (coming soon)
Presented by Cathy Radford and Joanna Cravens
Are you still running on CounterPoint V7 and apprehensive about the process of upgrading to
SQL? Get information on planning for the upgrade and what you should
expect during the upgrade process.
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Encouraging Customer Loyalty with CounterPoint V7
Presented by Joanna Cravens
Learn how to setup and effectively use CounterPoint V7 built in Customer Loyalty
program to drive repeat business and generate new business with custom incentives.
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Running V7 Unattended
Presented by Marilyn Grant
Did you know that you can run many V7 functions, like End of Day Post, unattended? Learn how
to set up your system to take advantage of this very amazing feature!
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CPOnline Sessions
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Increase Your Profits with CPOnline
Presented by Adam Price
Your online store can be a real money maker! Learn how to increase your profits by improving
your search engine rankings, enhancing your site's shopability, and effectively marketing your
online store.
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Connect the Dots: Adding CPOnline and CPGateway to Your Retail Solution
Presented by Brent Amick, Beverly Emerson and Allie West
Learn how CounterPoint, CPGateway, CPOnline, and Search Engine Marketing connect
together to give you a comprehensive solution for better business management!
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Process & Service Sessions
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Radiant Systems Hardware and Service Solutions
Presented by Keith Blakenship
This session will focus on the benefits of the tremendous hardware and service solutions that
Radiant Systems has to offer.
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Physical Count
Presented by Cathy Radford
Is your inventory accounted for? Accurate inventory values are essential for a retailer. Learn the
steps to conducting a physical count correctly and efficiently using CounterPoint SQL and V7.
The session will include details of the inner workings of CounterPoint and how it affects your
inventory.
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Optimizing Processes: Using Radiant Resources and Tools
Presented by Andee Williamson
Find out about the various resources Radiant Systems provides to help you become more
self sufficient with CounterPoint. Some of the topics included are User Forum, how to use the
documentation, as well as how to make use of webinars.
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Training Employees
Presented by Diana Tepe
Each employee is unique and has varying knowledge, skills, and attitudes about their job. Basic
approaches to training employees are covered with an emphasis on understanding "the
human factor" and its impact on how an employee performs on the job. Practical suggestions are
provided to support and guide you in training your employees. (Content addresses all aspects of
employee training, not just CounterPoint).
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