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CounterPoint SQL V8.3.8 (July 2008)
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MAS 90 and MAS 200 v4.2
This version includes direct accounting interfaces for Sage MAS 90 and Sage MAS 200 version 4.2, which allow you to transfer distributions and voucher receivings to your General Ledger and Accounts Payable modules. You can also use these interfaces to import accounts from your General Ledger into CounterPoint and to exchange vendor information between Accounts Payable and CounterPoint.
Direct interfaces to MAS 90 and MAS 200 3.x and 4.0 are still supported.
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Passport Business Solutions v11
This version of CounterPoint SQL includes an export accounting interface for Passport Business Solutions v11, which allows you to transfer distributions and voucher receivings using a pre-defined DTS package.
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Sage BusinessWorks v8
This version includes a direct accounting interface for Sage BusinessWorks v8, which allow you to transfer distributions and voucher receivings to your General Ledger and Accounts Payable modules. You can also use this interface to import accounts from your General Ledger into CounterPoint and to exchange vendor information between Accounts Payable and CounterPoint.
Direct interfaces to BusinessWorks 5.0 through 7.0 are still supported.
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QuickBooks 2008 direct interface
This version includes a direct accounting interface to QuickBooks 2008,
allowing you to transfer distributions and voucher receivings to your
General Ledger and Accounts Payable modules. You can also use this interface
to import accounts from your General Ledger into CounterPoint and to exchange
vendor information between Accounts Payable and CounterPoint.
QuickBooks
Canada 2008 is not currently supported.
Direct interfaces to QuickBooks 2003 through 2007 are still supported.
The QuickBooks 2008 accounting interface requires QuickBooks Foundation
Classes (QBFC) 5.0 or later.
This feature
was released in a V8.3.7 Service Pack.
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Peachtree 2008 export interface
This version includes an export accounting interface for Peachtree 2008,
which allows you to transfer distributions and voucher receivings using
a pre-defined DTS package.
Export interfaces for Peachtree 2005 through 2007 are still supported.
This feature
was released in a V8.3.7 Service Pack.
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Sage Accpac 5.4 export interface
This version includes an export accounting interface for Sage Accpac
5.4, which allows you to transfer distributions and voucher receivings
using a pre-defined DTS package.
Export interfaces for Accpac 5.1 through 5.3 are still supported.
This feature
was released in a V8.3.7 Service Pack.
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Accounting Interface voucher numbers
This version of CounterPoint SQL introduces the ability to use a voucher
number sequence assigned by CounterPoint rather than your accounting software
package. To configure your system to use CounterPoint assigned voucher
numbers, you must enable the Use voucher numbers
check box on the Accounts Payable tab
of the Accounting Interface window (Setup > System > Accounting Interface)
and assign a value for the next voucher number in the Next
voucher number field.
This feature is currently only available for
the Great Plains and Small Business Financials accounting packages. The
Next Voucher number field accepts up to
20 characters but the currently available accounting packages only support
17 character voucher numbers.
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Point of Sale data model optimization
In this version, the tables in the CounterPoint SQL database that store
ticket and ticket history data have been completely redesigned to optimize
performance, to reduce the size of each ticket record stored in history,
and to minimize replication issues in Multi-Site environments. These schema
changes also improve the scalability of CounterPoint SQL, allowing for more consistent performance during ticket-related activities (e.g., posting
tickets, viewing tickets in history, and so forth) as the number of concurrent users increases.
If you are
updating from a previous version of CounterPoint SQL, these schema changes
will affect existing custom triggers, stored procedures, and other database
objects that rely on the previous ticket table structure.
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Validated returns
In this version, you can use the new Validated
returns function in Ticket Entry
or Touchscreen Ticket Entry to
process returns for items that you actually have a record of selling (i.e.,
for which a posted ticket is on file).
The Validated Returns window
allows you to look up a ticket, and then select each item on the
ticket that a customer is returning. Each item you select appears as a
validated return line on the current ticket. CounterPoint tracks validated
return lines against the original ticket, which prevents a customer from
returning the same item multiple times and ensures that each item is returned
for the price at which it was originally sold.
This feature virtually eliminates your risk of theft due to multiple
returns, reduces your chances of accepting returns for merchandise you
did not actually sell, and minimizes losses that can be incurred by returning
items for more than the price at which they were originally sold. This
feature also allows you to offer customers the ability to return items
without their original receipts.
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Drawer sessions and events
Previously, drawer activation, count, and reconciliation amounts were
recorded and tracked by drawer. As a result, reusing a drawer during a
single day or across multiple days (e.g., if ticket posting failed for
the previous day) required you to reactivate the drawer, which could result
in unusual overage/shortage amounts or tickets from multiple days being
posted together.
This version of CounterPoint SQL introduces the concept of a drawer
session, which represents the period of time between the initial
activation and subsequent reconciliation of an individual drawer. A drawer session
can represent a single day or a single work shift, organizing all tickets
and drawer events (i.e., Activate,
Count, Cash
Drop, Cash Loan, and Reconcile activities) recorded during
that period into a logical group for the purpose of cash accountability.
Drawer sessions allow you to
reuse a drawer during the day (e.g., to represent a shift change) without
requiring you to post it. They also ensure that tickets
from multiple days are isolated from each other and cannot be posted together.
Finally, drawer sessions establish
the groundwork for additional cash management enhancements that will be
introduced in future versions of CounterPoint.
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Drawer Management
This version includes the new Drawer
Management window (Point of Sale
> Drawers > Drawer Management), which allows you to view
all drawer sessions for a store, along with the drawer events for each
session. You can also select a drawer session and click the appropriate
button to activate, count, or reconcile the drawer, perform a cash drop
or cash loan, post tickets for the selected drawer, or generate a drawer
reading report.
The Drawer Management window
combines all of CounterPoint's drawer-related functions into a single,
unified interface, allowing you to easily review and manage drawer-related
activity for your stores.
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Streamlining drawer-related functions
The Activate Drawer, Count
Drawer, and Reconcile Drawer
windows, which appear when you select the related commands from the Point of Sale > Drawers menu, allow
you to select a drawer, and then proceed to the corresponding dialog in
order to activate, count, or reconcile the drawer you have chosen.
Previously, when you finished activating, counting, or reconciling a
drawer, the related drawer-selection window returned, allowing you to
select another drawer to work with. However, if you only needed to process
a single drawer, you were required to close the drawer-selection window
before using any other CounterPoint functions.
In this version, you can configure CounterPoint to close the initial
drawer-selection window automatically when you activate, count, or reconcile
a drawer. This feature streamlines drawer-related functions by no longer
requiring you to close the drawer-selection window manually, which is
particularly useful for users who typically only work with a single drawer at a time.
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Cash drops and cash loans
Previously, authorized users could add cash to or remove cash from a
drawer by completing pay-in or pay-out transactions. However, you could
only access the Pay-in and Pay-out functions from within Ticket Entry or Touchscreen
Ticket Entry.
This version includes separate Cash
Drop and Cash Loan functions,
which are available from the Point of
Sale > Drawers menu. These functions allow you to add cash to
or remove cash from any drawer for which you are authorized, without requiring you to start Ticket Entry or Touchscreen Ticket Entry. In addition,
these functions allow you to include multiple Cash
pay codes in each cash drop or cash loan to handle multiple types of currency
simultaneously.
Finally, you can access the Cash Drop
and Cash Loan functions from the
new Drawer Management window (Point of Sale > Drawers > Drawer Management).
Beacuse they represent movement of cash within a store (i.e., from a drawer to a safe and vice versa), CounterPoint does not create accounting distributions or maintain history for cash drops and cash loans. If you need to generate accounting distributions or retain historical data for these activities, you should continue to use pay-in and pay-out transactions.
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Releasing orders with balances in batches
The Release Order function (Point of Sale > Batch Processing > Release)
allows you to release a group, or batch, of orders simultaneously. Previously,
only orders for which the Amount due
was 0.00 could be released
in a batch.
In this version, you can use the Release
Order function to release orders with positive Amount
due values in batches, as long as valid Final
payment pay codes have been specified for those orders. When you
release an order with a balance in a batch, CounterPoint automatically
authorizes the final payment for the order. This enhancement streamlines
the order release process by no longer requiring you to release orders
with balances individually.
In addition, the Release Orders report has
been enhanced to include successful and failed releases for each batch
of orders, along with a summary of the pay codes that were used to generate
final payments for orders with balances.
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Additional pay code buttons in Ticket Entry
Previously, CounterPoint SQL only displayed 8 pay code buttons on the
Payment Entry window. This version adds
an additional 7 pay code buttons that may be displayed in the Payment
Entry window for a total of up to 15 possible pay code buttons.
This feature allows merchants to easily access multiple payment types
quickly while processing tickets.
In order to use this feature, you may need
to configure additional pay codes on the Pay
Codes window (Setup > System > Pay
Codes). Touchscreen Ticket Entry
users already have the ability to configure as many pay codes buttons
as desired.
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Validations dialog only appears when required
Previously, after you swiped a credit or debit card to obtain the card
number, expiration date, and cardholder name, the Validations
dialog appeared, requiring you to click (or touch) the OK
button to proceed with the ticket.
This dialog appeared even if no additional information (e.g., a Customer PO# or a response to a validation
prompt) was required for the payment.
In this version, when you swipe a credit or debit card, the Validations
dialog only appears if additional information is required for the payment.
This enhancement eliminates unnecessary button clicks (or touches) during
payment processing.
This feature
was released in a V8.3.7 Service Pack.
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Skip signature capture confirmation dialog no longer appears
If you are using a signature capture device, when you complete a ticket,
CounterPoint displays the Signature Capture
dialog for each payment line that corresponds to a pay code for which
signature capture is enabled.
The Signature Capture dialog
allows you to view a customer’s signature as it is captured, clear the
customer’s signature, or to skip the signature capture process entirely.
Previously, if you clicked the Skip
Signature button, or pressed [F2],
to complete the ticket without obtaining the customer’s signature, another
dialog appeared immediately, prompting you to confirm that you wanted
to skip the signature capture process.
In this version, this confirmation dialog no longer appears when you
skip the signature capture process. This feature was released in a V8.3.7 Service Pack.
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Suppressing the authorization codes dialog
This version allows you to suppress the authorization
codes dialog that normally appears whenever a user authorizes a credit
or debit card for payment in Ticket Entry
and Touchscreen Ticket Entry.
This feature streamlines the payment entry process and reduces the number
of mouse clicks (or touches) a user must make to complete a ticket.
To suppress the authorization codes dialog for a particular store, select
the Suppress EDC authorization code information
dialog check box on the Tickets-2
tab of the Stores window (Setup > Point of Sale > Stores).
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Suppressing the ticket completion dialog
This version allows you to suppress the confirmation
dialog that normally appears whenever a user completes a ticket in Ticket Entry and Touchscreen
Ticket Entry. This feature streamlines the ticket entry process
and reduces the number of mouse clicks (or touches) a user must make to
complete a ticket.
To suppress the ticket completion dialog for a particular store, select
the Suppress ticket completion confirmation
dialog check box on the Tickets-2
tab of the Stores window (Setup > Point of Sale > Stores).
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Amount dialog enhancements in Touchscreen Ticket Entry
In Touchscreen Ticket Entry,
when you touch a pay code button, the Amount
dialog appears, allowing you to specify the amount of the payment for
the selected pay code. Previously, you were required to touch the Show/Hide TS keyboard button to display
a pop-up numeric keypad that allowed you to enter a value in the Amount field.
In this version, this keypad is integrated into the Amount
dialog.
In addition, if a ticket includes only Sale
and Return lines (i.e., it does
not include any Order or Layaway lines), the Pay
ticket balance check box that normally appears on the Amount
dialog is replaced by the Pay ticket
balance button.
When you touch the Pay ticket balance
button, the Amount value for the
payment is set to the remaining ticket balance and the Amount
dialog is closed automatically, allowing you to proceed with the ticket
completion process immediately.
This feature was released in a V8.3.7 Service
Pack.
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Improved handling of unavailable devices
Previously, if CounterPoint was unable to access an OPOS device that
was defined for a workstation for any reason (e.g., the device was not
connected to the workstation), no error message or other indication that
the device was unavailable appeared to the user.
In this version, whenever CounterPoint is unable to open or claim an
OPOS device, an error message appears, alerting you that the device is unavailable and prompting you
to take the appropriate action. This error may appear because the device
is not actually connected to your workstation, or it may indicate that
the device is configured incorrectly.
This feature
was released in a V8.3.7 Service Pack.
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Receipts include ticket number barcodes
In this version, CounterPoint's standard Crystal Report format receipts
and invoices have been updated to include a ticket number
barcode. This feature allows you to easily look up a ticket by scanning the barcode
at the bottom of the receipt.
For example, when a customer attempts to return an item, you can scan
the barcode on the customer's receipt to look up the original ticket on
the Validated
Returns window.
This
feature is not available on OPOS (.xml)
format receipts.
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Inventory Availability report
In some retail stores, inventory is not kept on the sales floor or on
display. Instead, items that match a customer’s specifications must be
retrieved from a stock room or warehouse on demand. For example, in a
shoe store, clerks must present multiple pairs of shoes of a particular
size, width, color, or style to each customer for his or her consideration.
However, for merchants that stock hundreds or thousands of similar items,
such as a typical shoe store, finding and retrieving items that meet a
customer’s specifications can be a time consuming process. To help merchants
streamline this process, CounterPoint now includes the INVENTORY AVAILABILITY
report.
The INVENTORY AVAILABILITY report indicates on-hand quantities (and
bin location, if one is specified in the inventory record) for those items
that meet a customer’s preferences (i.e., color, size, category, vendor,
and so forth) or any other criteria you specify. This report allows a
clerk to quickly respond to questions like, “What do you have in a size
8?”
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Barcode Management
Previously in CounterPoint SQL, you could only work with one barcode
at a time for an item when using the Barcodes
window (Inventory > Barcodes). The new
Barcode Management window allows you to create,
edit, and assign multiple barcodes for an item simultaneously.
This feature simplifies the process of working with item barcodes for
all users, but especially for users that have single items with multiple
barcodes.
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Inventory Aging Report (Enterprise only)
This version of CounterPoint SQL includes the Inventory
Aging report (Inventory > Reports
> Inventory Aging), which provides an overview of the length
of time that items in your current inventory have been in stock, based
upon the date that the inventory was received. This report calculates
the age in days for each item in your inventory by reviewing historical
on-hand quantities and also analyzes costs for the indicated items for
up to 5 aging periods.
The Inventory Aging report is useful in determining
the current value of your inventory for fiscal reasons, such as audits,
or for using your inventory as collateral for loans or credit from lending
institutions.
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Retail Inventory Value report (Enterprise only)
CounterPoint SQL now includes the Retail Inventory
Value report (Inventory > Reports >
Retail Value), which provides you with a
detailed overview of your item inventory for a specified date range. The
Retail Inventory Value report is intended to
assist in managing your retail business by providing you with accurate
beginning and ending information for your items, including item quantities,
costs, and transactions. You can order and group the items on the report
using various options, such as Rank, Group (Category), Group description,
Category/Sub-category, Vendor, and so forth.
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Simplified item creation by copying from an existing item
CounterPoint SQL now provides a much easier way to define new items
by auto-creating new item records using the data from an existing item
in your inventory. The new Copy from method
copies the specified item, as well as the grid definitions, inventory
information, prices, substitute items, item notes, vendor item information,
vendor notes and other values from the existing item record to the new
item record. The information copied is based on the options you specify
on the Inventory Control window (Setup > Inventory > Control). The new
Copy from feature is available on both
the Items (Inventory
> Items) and Quick Items (Inventory > Quick Items) windows.
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Post button added to additional windows
In this version of CounterPoint SQL, a single transaction Post
button is now available on the Inventory
Adjustments Enter,
Physical Count Enter, and Quick
Transfers Enter
windows. The Post button allows you to immediately post a
single transaction rather than waiting to post the transaction in a batch
process later. This feature is particularly useful if you need to post
a transaction before proceeding to another task and you aren't yet ready
to post multiple transactions in a batch.
The Quick Transfers Enter window is only available in the Enterprise edition of CounterPoint SQL.
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Bills of material (Enterprise only)
The Enterprise edition of CounterPoint
SQL supports bills of material for finished goods. This feature allows
you to define a bill of material that lists the component items, or parts,
that are required to produce a single “parent” item. Once you have defined
a bill of material, you can create and post quick assembly transactions
to record the actual production of a specific quantity of the finished
good.
This feature is not available in the Express edition of CounterPoint SQL.
To define a bill of material, you will use the Bill
of Material window (Inventory > Bill
of Material) to specify the Item number
(and grid dimensions, if applicable) of the parent item and of each component
item. You must also specify the Quantity
of each component that is required to assemble one unit of the parent
item.
If you have registered the Kits/Bills of Material
Option, you can allow users to change the quantity of each component or
substitute other items for a specific component during assembly.
To record the assembly of a finished good, you will use the Quick
Assembly Enter window (Inventory >
Quick Assembly > Enter) to enter a quick assembly transaction
and specify the Quantity of the parent
item you have assembled. You can also specify the specific cell (i.e., which
color, size, or pattern) of each gridded component used in the assembly.
When you post a quick assembly transaction, CounterPoint increases the
on-hand quantity of the parent item and decreases the on-hand quantity
of the components and creates the corresponding cost distributions in
your B/S inventory account.
If you have registered the Kits/Bills
of Material Option, you can change the stocking location for each component
item to reduce the on-hand quantity of those items at a location other
than the current location.
You can also enter, but not post, a quick assembly transaction to commit
the components of a finished good, print a quick assembly form to use
as a work order, and then post the quick assembly transaction once the
parent item is assembled to update your inventory levels appropriately.
This feature was released in a V8.3.7
Service Pack.
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Automatically creating application lines for cash receipts
When you use the Cash Receipts Enter
window (Customers > Cash Receipts
> Enter) to create a new cash receipt transaction for an A/R
customer, you can now automatically create an application line for each
of the customer’s documents with an unpaid balance.
After you specify the Customer #,
Document no., and Amt
received values for a new cash receipt, click the Auto-create
lines button to automatically create application lines for each
of the specified customer’s A/R documents (i.e., tickets, debit memos,
credit memos, and finance charges) with a non-zero balance.
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Post button added to Loyalty Point Adjustments Enter (Enterprise only)
In this version of CounterPoint SQL, a single transaction Post
button is now available on the Loyalty
Point Adjustments Enter
window (Customers > Loyalty Programs
> Adjust Points > Enter).
The Post button allows you to enter and post a loyalty
point adjustment to a customer record immediately instead of waiting to
post using Customers > Loyalty Programs
> Adjust Points > Post
later.
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Improved performance for posting receivings
In this version, the receivings posting process has been optimized to provide improved performance, particularly during the posting of allocated receivings or receivings with large quantities of gridded items. In benchmark testing, posting times for receivings with 4600 cell-specific, location-specific transactions improved by 50 percent.
The performance improvements you experience during receivings posting will vary depending on your hardware, system and network configuration, custom modifications, and a variety of other factors.
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Adding multiple items to a purchase request
In this version, you can click the Add
items button on the Purchase Requests
Enter window (Purchasing >
Purchase Requests > Enter) to display the Add
Items dialog. This dialog allows you to select multiple items from
a filtered checklist and specify the quantity to add to a purchase request
for each item you select.
This feature simplifies the process of entering purchase requests by
allowing you to quickly add items to a purchase request simultaneously,
without requiring you to create each line individually.
The Select items tab of the
Add Items dialog displays the
items you can add to the purchase request in a checklist format. To include
an item on the purchase request, simply select its check box, and then
specify the quantity for the item, either by entering the Quantity
to order or by clicking the Suggested
qty button.
You can use the Set filter tab
on the Add Items dialog to define
filtering criteria to limit which items appear on the Select
items checklist. For example, you can exclude items that already
appear on the purchase request you are creating, or include items that
are available from other vendors. You can also specify the method by which
CounterPoint will determine the Suggested
qty for each item (i.e., Maximum,
Replenishment, or Days
of Supply).
When you have selected all of the items you want to add to the purchase
request, click the Add lines button
to automatically add a line to the purchase request for each item you
selected.
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Purchasing Advice by Days of Supply
In previous versions of CounterPoint SQL, The Purchasing
Advice report (Purchasing
> Purchase Requests > Purchasing Advice) calculated suggested
order quantities using either the Maximum
or Replenishment methods.
The Purchasing Advice
report
now includes the Days of Supply
method, which considers both quantity on-hand and actual
sales trends to calculate suggested quantities to order. This method results
in a more accurate order recommendation.
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Additional Purchasing Advice options
When you select the Replenishment
option on the Purchasing Advice
report window (Purchasing > Requests
> Purchasing Advice), Current
quantity, Minimum quantity,
and Maximum quantity are three
new options that allow you to further refine the purchasing recommendations
generated by the Purchasing Advice report.
In previous versions of CounterPoint SQL, the Purchasing
Advice report generated purchasing suggestions based on sales history,
but did not consider any stocking options or quantity
available. These new Purchasing Advice report
options enable you to configure a report that considers your target stocking
levels for the items in your inventory, as well as any quantities you
currently have on hand.
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Post button added to Quick Receivings Enter (Enterprise only)
In this version of CounterPoint SQL, a single transaction Post
button has been added to the Quick Receivings
Enter window (Purchasing >
Quick Receivings > Enter). You can now post a quick receiving
transaction immediately using the Post
button instead of waiting to process the transaction using Purchasing
> Quick Receivings > Post later.
This
feature is particularly useful if you need to post a transaction before
proceeding to another task and you aren't yet ready to post multiple transactions
in a batch.
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Credit cards no longer charged for unshipped items (Enterprise only)
If you have configured your CPOnline store to perform real-time authorizations,
when you import CPOnline orders into CounterPoint SQL, a deposit for the
amount of each order is created automatically.
Previously, the entire authorized amount of each order imported from
CPOnline was included in the deposit and charged to the customer’s credit
card, even if one or more items were out of stock and could not be shipped.
In this version, when you import a CPOnline order, CounterPoint determines
whether current on-hand quantities are sufficient to fulfill the order.
If not, the Qty to ship for each
item with insufficient quantity will be set to the appropriate value (according
to your Insufficient qty method
setting) and the amount of the resulting deposit will be reduced to reflect
only the items you can ship, plus applicable taxes and freight charges.
This feature ensures that customers’ credit cards will no longer be
charged for unshipped items on orders imported from CPOnline.
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Redeeming stored value cards in CPOnline (Enterprise only)
Forthcoming enhancements to CPOnline will allow online customers to
redeem stored value cards (SVCs) for purchases made in your CPOnline store.
This feature is not available in the Express edition of CounterPoint SQL.
To take advantage of this feature, you must enable the use of SVCs for
the CounterPoint SQL store you use to process CPOnline orders, by following
the steps outlined in the Stored
Value Cards topics in the CounterPoint SQL online help, and then
specify the SVC pay code you are
using in CPOnline on the Payment
tab of the Ecommerce Control window
(Setup > Ecommerce > Control).
For more information about configuring CPOnline to allow customers to
redeem SVCs in your online store, refer to the CPOnline documentation,
which is accessible from the CPOnline
Store Management site.
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Three-dimensional gridded items in CPOnline
Previously, CPOnline only supported gridded items with two dimensions
(e.g., Color/Size). This limitation prevented you from publishing three-dimensional
gridded items (e.g., Color/Size/Pattern) from CounterPoint to your CPOnline
store.
To support forthcoming enhancements to CPOnline, this version of CounterPoint
SQL allows you to publish three-dimensional gridded items to your CPOnline
store and import orders that include them from CPOnline.
To make a three-dimensional gridded item available in your CPOnline
store, you must select the Ecommerce
item check box for the item on the Ecommerce
tab of the Items window (Inventory > Items), define the remaining
ecommerce settings for the item, and then publish items (Ecommerce
> Publish) using the Full replacement
or Add/Replace items method.
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Improved Tax History report
With this version of CounterPoint SQL, the Tax History
report (Sales History > Reports > Tax)
is greatly improved to ease the preparation of state sales tax returns.
The Tax History report
now offers more options for sorting and grouping tax history information.
These new options available for the Tax History
report should simplify the process of accumulating sales and tax information
for filing a tax return.
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Radiant Management Console
In CounterPoint SQL V8.3.8, the Radiant Management Console, which was
introduced with the Offline V2 Option, will be expanded to allow you to
easily manage a Multi-Site environment using a single, centralized interface.
With the Radiant Management Console, you will be able to subscribe Remote
servers to the appropriate work sets, establish the replication schedule
for each server, and control the amount of ticket history that will be
maintained at each Remote site.
This feature
will be released in a V8.3.8 Service Pack.
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MSDE replaced by SSE
Because support for MSSQL 2000/MSDE has been discontinued, MSDE has
been replaced by SQL Server 2005 Express Edition (SSE) in Multi-Site deployments.
In this version, when you deploy CounterPoint SQL in a Multi-Site environment,
the Multi-Site deployment scripts will install SSE on all managed computers
for which the ServerInstallSQLX
parameter or the WorkstationInstallSQLX
parameter is set to Yes.
Also, in the Multi-Site deployment scripts, OSQL
has been replaced by SQLCMD, which
is the preferred command-line utility for SQL Server 2005. SQLCMD
uses the same syntax as OSQL,
but provides improved performance.
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EBT food stamps through RBS Lynk
CounterPoint SQL now supports Electronic Benefit Transfer (EBT) food
stamps through RBS Lynk, allowing CounterPoint Merchant Program (CMP)
merchants who are processing with RBS Lynk to authorize EBT transactions
in Ticket Entry and Touchscreen
Ticket Entry.
Dial-up support
is not available for EBT transactions. In addition, EBT support is available
for Retail merchants only, not
for MOTO or Ecommerce
merchants.
All EBT transactions are processed through CPGateway. For all merchants,
CPGateway fees are not charged for EBT transactions.
This feature
was released in a V8.3.7 Service Pack.
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RBS Lynk stored value cards
CounterPoint SQL now supports stored value cards (SVCs) from RBS Lynk,
which are available through their gift card program, GiftLynk. All SVC
transaction types will be supported, allowing you to sell, redeem, recharge,
and issue cash back for GiftLynk SVCs in Ticket
Entry and Touchscreen Ticket Entry.
Dial-up service
is not available for SVC transactions.
All SVC transactions are processed through CPGateway. For CounterPoint
Merchant Program (CMP) merchants, CPGateway fees are not charged for SVC
transactions.
This feature
was released in a V8.3.7 Service Pack.
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Radiant P1560 and P1760 Point-of-Sale terminals
This version of CounterPoint SQL will fully support the forthcoming P1560 and P1760 Point-of-Sale terminals, which will feature faster processors than current terminals.
Refer to the Radiant Systems Web site for more information about Radiant Point-of-Sale terminals.
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Radiant C700 Graphical Customer Display
This version of CounterPoint SQL will fully support the forthcoming
C700 Graphical Customer Display. The C700 is a 7" LCD order confirmation
display (OCD) that can be configured to display line information for the
current ticket or order, along with images, animation, video, advertisements,
or other media.
Refer to the Radiant Systems Web site for more information about
the C700 Graphical Customer Display.
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Multi-track MSR support
CounterPoint SQL now supports multi-track GOPOS MSR devices, which read
track 1 and track 2 of swiped cards simultaneously. In addition, support
for multi-track keyboard wedge MSRs has been expanded and improved. These
enhancements allow merchants to use a wider range of MSRs with CounterPoint,
including the MagTek Intellihead MSR and other devices that will be certified
and supported by Radiant Systems.
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Fingerprint reader support in Terminal Services
With this version, you can now use a Radiant P1520 POS terminal’s built-in
fingerprint reader (i.e., biometric device) or an external USB fingerprint reader in a Windows Terminal Services
environment to log in to CounterPoint SQL, Ticket
Entry, and other functions that require a password.
The fingerprint
reader that is built in to the P1220 POS terminal has not been certified
for use with Terminal Services.
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Physical count of Always serialized items
Previously in CounterPoint SQL, Always
serialized items were excluded from the physical count process.
With this release, CounterPoint provides a method for counting Always
serialized items that allows
you to enter or import the serial numbers for your items during the physical
count process.
This feature will provide more accurate on-hand quantities and cost
values for Always serialized items
by allowing you to review an discrepancies between the counted serial
numbers and on-file serial numbers using the Physical
Count Worksheet and the Physical Count Edit
List.
During the posting of physical counts, this feature will also automatically
reconcile counted and on-file serial numbers.
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Physical count of Sometimes serialized items
Previously in CounterPoint SQL, Sometimes
serialized items were excluded from the physical count process.
With this release, Sometimes serialized
items can now be frozen and counted. This feature will provide more accurate
on-hand quantities and cost values for Sometimes
serialized items.
This feature is intended to benefit those who treat Sometimes
serialized items as Normal
items for the purpose of receivings, transfers, and adjustments and deal
with specific serial numbers only at the time of sale.
When you count Sometimes
serialized items, you will not be able to enter specific serial
numbers and CounterPoint will not reconcile on-file serial numbers against
counted serial numbers when you post physical count transactions.
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Bills of Material
CounterPoint SQL now supports bills of material for finished goods. This feature allows you to define a bill of material that lists the component items, or parts, that are required to produce a single “parent” item. Once you have defined a bill of material, you can create quick assembly transactions to record the actual production of a specific quantity of the finished good.
This feature was released in a V8.3.7 Service Pack.
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Offline V2 Option
In previous versions, configuring and managing a single-site Offline Ticket Entry system was a complex and time-consuming process.
The Offline Ticket Entry Option has been redesigned to be easier to install, configure, and maintain. The Offline V2 Option does not rely on the DataXtend (formerly PeerDirect) Replication Engine (DXRE). Instead, each offline workstation is synchronized with the server using technology developed by Radiant Systems and optimized for use with CounterPoint.
The Offline V2 Option was released in a V8.3.7 Service Pack.
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Drawer-related activities
Previously, the Offline V2 Option did not allow users operating in offline
mode to activate, count, or reconcile drawers.
You can now use the Activate Drawer and
Count Drawer functions, along with the Cash
Drop and Cash Loan functions
introduced in this version, to perform the corresponding drawer-related
activities in offline mode. This feature allows Point of Sale users to
operate CounterPoint in offline mode throughout the entire length of their
shifts.
The new Drawer Management window is not available
in offline mode.
Refer to Point of Sale for more
information about Cash Drops,
Cash Loans, and the Drawer
Management window.
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User authentication for Radiant Management Console
In this version, only users who have been authorized to access the Radiant
Management Console will be allowed to connect to your site server and
manage the stores and stations in your Offline V2 environment.
To authorize users with a particular System
security code to access the Radiant Management Console, select
the Allow management
console check box
on the General tab of the System Security Codes window (Setup > System > Security Codes).
With this setting, when you attempt to connect to a site server in the
Radiant Management Console, you must enter your CounterPoint User
name (and Password,
if you are using passwords).
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Windows Vista support
This version of CounterPoint SQL supports the Microsoft Windows Vista® operating system for use with
non-Point-of-Sale functions. This feature allows you to install CounterPoint
on a Windows Vista computer that you don't intend to use as a Point of
Sale workstation.
Windows Vista support for Point
of Sale functions (i.e., Ticket
Entry, Toucshcreen Ticket Entry,
and so forth) is planned for a future release of CounterPoint SQL.
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Option to bypass login dialog
CounterPoint SQL now includes the option to bypass the Login
window after starting the software. This option is particularly useful
for single-user workstations and for installations using Windows authentication.
To use the
Skip login dialog option, select the Skip login dialog check box on the Workstation
Preferences window (Setup > System
> Configuration).
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NiceLabel Engine 5.1
CounterPoint includes the NiceLabel Engine, which allows you to print
graphical labels, including pre-defined item, customer, and vendor labels,
as well as user-defined labels designed with the NiceLabel Pro label designer
(sold separately).
This release includes NiceLabel Engine 5.1, which supports features
that are available in the latest version of the NiceLabel Pro designer.
This version of the NiceLabel Engine is still compatible with labels created
in previous versions of NiceLabel Pro.
To print graphical labels via the NiceLabel Engine in a WAN (i.e.,
Windows Terminal Services or Citrx) environment, you must purchase and
install NiceLabel Pro 5.1 with Network Licensing.
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Perfect Keyboard v7
This version of CounterPoint SQL includes Perfect Keyboard v7, which is compatible with the Microsoft Windows Vista® operating system. Perfect Keyboard is a third-party "keyboard macro" product that allows you to program a single key or key combination to generate multiple keystrokes.
Perfect Keyboard also allows you to re-map or re-interpret keystrokes for specialized applications on a per-screen basis. For example, you can map the Enter key to the Tab key for a particular dialog, effectively disabling the Enter key on that dialog. This configuration would prevent users from completing the dialog by pressing Enter, requiring them to click a particular button to complete the dialog.
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User interface enhancements
With this release, the CounterPoint SQL user interface has been enhanced to provide a more modern look and feel, including updated icons, fonts, and colors.
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Deferring history conversion for faster updates
If your database includes a significant amount of historical data (i.e.,
posted tickets and other documents), updating to a new version of CounterPoint
SQL can be very time-consuming. To expedite this process, historical data
is no longer converted into the new database structure by the UpdateFrom8.3.7
script that updates CounterPoint SQL databases to V8.3.8.
Instead, historical data will be updated gradually by the new CounterPoint
History Conversion
scheduled task, which you must configure during the update process. Each
day, starting at the scheduled time, the history conversion task will
update as many documents in history as possible within the amount of time
you specify, until all of your historical data is converted to the V8.3.8
format.
Depending on the amount of history in your
database, this process may take days or even weeks. You will be able to
use CounterPoint during this time, although you will not be able to access
all of your historical data until the conversion process is complete.
This approach is particularly helpful for updating a CounterPoint database
that includes a large amount of historical data, as well as for systems
with insufficient processing power to update historical data in a timely
manner.
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Improved Database Customization Report
In this version, the Database Customization
Report utility (System > Utilities
> Database Customization Report) has been updated to produce
a more readable and useful report of the variations between your database
and the standard baseline database.
The utility now creates HTML output that appears in your default Web browser when a database comparison is
complete. The report is separated into sections for tables, views, stored
procedures, and functions, each of which lists the differences between
your customized database and the comparison database you specified in
an easy-to-read columnar format.
This format is designed to simplify the process of updating your customizations
from a previous version by making it easier for you to identify the relevant
database schema changes.
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Documentation in online help
As of this version, all CounterPoint
SQL documentation appears in the HTML Help format, instead of being divided
between the online help and the PDF Library, which no longer exists. In
addition, all future documentation—
including Release Notes, Service Pack documents, new procedures, window-
and field-level topics, and so forth—will
be delivered as updated online help files.
All relevant application-related
content that was previously only available in the PDF Library has been
incorporated into the main CounterPoint SQL Online Help window,
which you can access from the Documentation sub-menu of the CounterPoint SQL program group (e.g., Start
> CounterPoint > Documentation) or from within CounterPoint.
The CounterPoint
SQL Installation Guide, Update
Guide, Release Notes,
and Multi-Site topics
are delivered as separate online help files, which you can access via
links on the CounterPoint SQL DVD menu, as well as from the Start
menu.
Revised and updated Customizing
CounterPoint SQL topics, which describe how to add custom elements
to CounterPoint SQL, will be included in a forthcoming Service Pack.
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New tutorials
This version includes the Point of
Sale Tickets tutorial, the Receivables
tutorial, and the Customizing the Dictionaries
tutorial, which are the latest in a series of interactive, computer-based
training courses.
To access the tutorials, select Tutorials
from the Training sub-menu of the CounterPoint SQL
program group (e.g., Start > CounterPoint
SQL).
From the CounterPoint SQL Tutorials
menu, select the lesson you want to view.
To play the CounterPoint SQL tutorials, your
computer must be equipped with a sound card and speakers.
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MSSQL 2000/MSDE support discontinued
As originally announced in December 2005, beginning with this version, CounterPoint SQL no longer supports MSSQL 2000/MSDE. This means that CounterPoint SQL V8.3.8 will not function in an MSSQL 2000/MSDE environment.
Before you update to V8.3.8, you must upgrade your database engine to MSSQL 2005 or SQL Server 2005 Express Edition (SSE), which is included with CounterPoint.
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