All changes to your CPOnline store are made through the CPOnline Store Management Web site. Store Management is what you use to import CounterPoint information into your online store and to send your online orders back into Counter-Point. It's where you modify your store's appear-ance, set up shipping methods, send eNewsletters, submit product listings to FroogleTM, view reports, and so much more.
When you log into Store Management, the Quick Start page provides a snapshot of your store.
The Quick Start page includes:
Mini-reports of your store's activity
Summary of how many new orders have been placed since your last order download
Tips and tricks
Links to the most frequently used Store Man-agement functions, such as downloading new orders, importing CounterPoint data, sending eNewsletters, and managing Featured Items
Store Management includes all the tools you need to manage virtually every aspect of your online store.
From Store Management, you can:
Import items, prices, quantities and customers from CounterPoint into your CPOnline store
Send orders received in your CPOnline store to CounterPoint for processing and fulfillment
Change your store's appearance—select a template; change the colors and fonts; modify the content of every page; and change the text, buttons, and graphics used throughout your storefront
Modify the category layout—how many categories per row; whether you use category images, names, or descriptions; and more
Modify the item layout—how many items per page; whether the image is above, below, or next to the description; the order in which the items display; whether to display available quantities or in-stock or out-of-stock messages; and more
Select items to feature on your Home page, Search page, Shopping Cart page, and other pages, as well as in each category
Upload item images, category images, and other images used throughout your storefront
Add Extra Pages
Manage customers and set customer defaults, such as default payment and shipping meth-ods
Determine which customers can access your storefront—all customers, any customer who has created an account with you, or only the customers that you've uploaded from CounterPoint
Automatically send welcome emails, order confirmation emails, order shipment emails, etc.
Define discounts and promotional codes
Select the payment methods you accept
Set up real-time credit card authorizations via CPGateway
Change the currency used throughout your store
Optionally set a minimum order amount
Configure tax calculations—by state or ZIP code
Determine shipping methods and rates—based on weight, quantity, order amount, third-party rates (FedEx, UPS, USPS), etc.
Submit product listings to FroogleTM (for free!)
Define affiliate programs
Send eNewsletters
Manage employee user IDs and passwords
View and print reports
Cleanup your storefront with built-in utilities
Switch between ecommerce mode (to allow purchases) and catalog mode (to disallow purchases)
Sign up for Premium Features
Send email to the CPOnline Team to ask a question, report a problem, or suggest a new feature
With the User Manager, you can create multiple logins for the Store Management Web site so that each of your employees can have a unique user ID and password.
For each user ID, you can restrict access permissions so that each user sees only the menu selec-tions they are authorized to use. For example, you can give your graphic artist access to upload images and view the Missing Images Report (but nothing else) while your Ecommerce Order Manager can access all menu selections.
You can even restrict employee access to a specific IP address, so that your employees can access Store Management while at work, but not from their homes.
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