CounterPoint SQL Enterprise
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Technical Support
Meet Your Supporting Cast...
At Radiant, we support you with an ensemble of services that makes using the CounterPoint product line a winning experience. Our global network of Authorized Partners means that help is always right around the corner, while the CounterPoint Subscription Service means that software updates are always on the way. If you're looking for more support, contact our HelpDesk for direct assistance from our in-house Support Department.
Quick Reference
CounterPoint Subscription Service
Partner Support



CounterPoint Subscription Service
The CounterPoint Subscription Service (CSS) keeps your CounterPoint SQL Enterprise system up-to-date automatically. Our talented development team is constantly adding wonderful new features to CounterPoint SQL Enterprise--and making corrections, too. We want everyone to enjoy and benefit from the results of their work as easily as possible. So, with CSS, you receive all feature enhancements (updates) and corrections as they are added to CounterPoint SQL Enterprise, along with updated documentation supplements when applicable. CSS updates are shipped on DVD twice a year. The CSS fee includes shipping and handling to all destinations in the continental U.S.

One year of CSS is required with new CounterPoint SQL Enterprise purchases. Radiant strongly recommends that every CounterPoint SQL Enterprise user continue to take advantage of CSS after the first year to save you time, money, and effort.

Renew your CounterPoint Subscription Service


Partner Support 		back to top
Your Radiant Authorized Partner should be your first resource for support. CounterPoint SQL Enterprise is a very technical product, and there are many different ways to modify your system. Your Partner is the person who knows your system best and will have all the necessary information to help you.

Contact a Partner





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