As originally announced in December 2005, beginning with this version, CounterPoint SQL no longer supports MSSQL 2000/MSDE. This means that CounterPoint SQL V8.3.8 will not function in an MSSQL 2000/MSDE environment.

Before you update to V8.3.8, you must upgrade your database engine to MSSQL 2005 or SQL Server 2005 Express Edition (SSE), which is included with CounterPoint.

This version of CounterPoint SQL supports the Microsoft Windows Vista® operating system for use with non-Point-of-Sale functions. This feature allows you to install CounterPoint on a Windows Vista computer that you don't intend to use as a Point of Sale workstation.

Windows Vista support for Point of Sale functions (i.e., Ticket Entry, Toucshcreen Ticket Entry, and so forth) is planned for a future release of CounterPoint SQL.

CounterPoint SQL now includes the option to bypass the Login window after starting the software. This option is particularly useful for single-user workstations and for installations using Windows authentication.

To use the Skip login dialog option, select the Skip login dialog check box on the Workstation Preferences window (Setup > System > Configuration).

CounterPoint includes the NiceLabel Engine, which allows you to print graphical labels, including pre-defined item, customer, and vendor labels, as well as user-defined labels designed with the NiceLabel Pro label designer (sold separately).

This release includes NiceLabel Engine 5.1, which supports features that are available in the latest version of the NiceLabel Pro designer. This version of the NiceLabel Engine is still compatible with labels created in previous versions of NiceLabel Pro.

To print graphical labels via the NiceLabel Engine in a WAN (i.e., Windows Terminal Services or Citrx) environment, you must purchase and install NiceLabel Pro 5.1 with Network Licensing.

This version of CounterPoint SQL includes Perfect Keyboard v7, which is compatible with the Microsoft Windows Vista® operating system. Perfect Keyboard is a third-party "keyboard macro" product that allows you to program a single key or key combination to generate multiple keystrokes.

Perfect Keyboard also allows you to re-map or re-interpret keystrokes for specialized applications on a per-screen basis. For example, you can map the Enter key to the Tab key for a particular dialog, effectively disabling the Enter key on that dialog. This configuration would prevent users from completing the dialog by pressing Enter, requiring them to click a particular button to complete the dialog.

With this release, the CounterPoint SQL user interface has been enhanced to provide a more modern look and feel, including updated icons, fonts, and colors.

This version includes direct accounting interfaces for Sage MAS 90 and Sage MAS 200 version 4.2, which allow you to transfer distributions and voucher receivings to your General Ledger and Accounts Payable modules. You can also use these interfaces to import accounts from your General Ledger into CounterPoint and to exchange vendor information between Accounts Payable and CounterPoint.

Direct interfaces to MAS 90 and MAS 200 3.x and 4.0 are still supported.

This version of CounterPoint SQL includes an export accounting interface for Passport Business Solutions v11, which allows you to transfer distributions and voucher receivings using a pre-defined DTS package.

This version includes a direct accounting interface for Sage BusinessWorks v8, which allow you to transfer distributions and voucher receivings to your General Ledger and Accounts Payable modules. You can also use this interface to import accounts from your General Ledger into CounterPoint and to exchange vendor information between Accounts Payable and CounterPoint.

Direct interfaces to BusinessWorks 5.0 through 7.0 are still supported.

his version includes a direct accounting interface to QuickBooks 2008, allowing you to transfer distributions and voucher receivings to your General Ledger and Accounts Payable modules. You can also use this interface to import accounts from your General Ledger into CounterPoint and to exchange vendor information between Accounts Payable and CounterPoint.

QuickBooks Canada 2008 is not currently supported.

Direct interfaces to QuickBooks 2003 through 2007 are still supported.

The QuickBooks 2008 accounting interface requires QuickBooks Foundation Classes (QBFC) 5.0 or later.

This feature was released in a V8.3.7 Service Pack.

This version includes an export accounting interface for Peachtree 2008, which allows you to transfer distributions and voucher receivings using a pre-defined DTS package.

Export interfaces for Peachtree 2005 through 2007 are still supported.

This feature was released in a V8.3.7 Service Pack.

This version includes an export accounting interface for Sage Accpac 5.4, which allows you to transfer distributions and voucher receivings using a pre-defined DTS package.

Export interfaces for Accpac 5.1 through 5.3 are still supported.

This feature was released in a V8.3.7 Service Pack.

This version of CounterPoint SQL introduces the ability to use a voucher number sequence assigned by CounterPoint rather than your accounting software package. To configure your system to use CounterPoint assigned voucher numbers, you must enable the Use voucher numbers check box on the Accounts Payable tab of the Accounting Interface window (Setup > System > Accounting Interface) and assign a value for the next voucher number in the Next voucher number field.

This feature is currently only available for the Great Plains and Small Business Financials accounting packages. The Next Voucher number field accepts up to 20 characters but the currently available accounting packages only support 17 character voucher numbers.

In this version, the tables in the CounterPoint SQL database that store ticket and ticket history data have been completely redesigned to optimize performance, to reduce the size of each ticket record stored in history, and to minimize replication issues in Multi-Site environments. These schema changes also improve the scalability of CounterPoint SQL, allowing for more consistent performance during ticket-related activities (e.g., posting tickets, viewing tickets in history, and so forth) as the number of concurrent users increases.

If you are updating from a previous version of CounterPoint SQL, these schema changes will affect existing custom triggers, stored procedures, and other database objects that rely on the previous ticket table structure.

In this version, you can use the new Validated returns function in Ticket Entry or Touchscreen Ticket Entry to process returns for items that you actually have a record of selling (i.e., for which a posted ticket is on file).

The Validated Returns window allows you to look up a ticket, and then select each item on the ticket that a customer is returning. Each item you select appears as a validated return line on the current ticket. CounterPoint tracks validated return lines against the original ticket, which prevents a customer from returning the same item multiple times and ensures that each item is returned for the price at which it was originally sold.

This feature virtually eliminates your risk of theft due to multiple returns, reduces your chances of accepting returns for merchandise you did not actually sell, and minimizes losses that can be incurred by returning items for more than the price at which they were originally sold. This feature also allows you to offer customers the ability to return items without their original receipts.

Previously, drawer activation, count, and reconciliation amounts were recorded and tracked by drawer. As a result, reusing a drawer during a single day or across multiple days (e.g., if ticket posting failed for the previous day) required you to reactivate the drawer, which could result in unusual overage/shortage amounts or tickets from multiple days being posted together.

This version of CounterPoint SQL introduces the concept of a drawer session, which represents the period of time between the initial activation and subsequent reconciliation of an individual drawer. A drawer session can represent a single day or a single work shift, organizing all tickets and drawer events (i.e., Activate, Count, Cash Drop, Cash Loan, and Reconcile activities) recorded during that period into a logical group for the purpose of cash accountability.

Drawer sessions allow you to reuse a drawer during the day (e.g., to represent a shift change) without requiring you to post it. They also ensure that tickets from multiple days are isolated from each other and cannot be posted together.

Finally, drawer sessions establish the groundwork for additional cash management enhancements that will be introduced in future versions of CounterPoint.

This version includes the new Drawer Management window (Point of Sale > Drawers > Drawer Management), which allows you to view all drawer sessions for a store, along with the drawer events for each session. You can also select a drawer session and click the appropriate button to activate, count, or reconcile the drawer, perform a cash drop or cash loan, post tickets for the selected drawer, or generate a drawer reading report.

The Drawer Management window combines all of CounterPoint's drawer-related functions into a single, unified interface, allowing you to easily review and manage drawer-related activity for your stores.

The Activate Drawer, Count Drawer, and Reconcile Drawer windows, which appear when you select the related commands from the Point of Sale > Drawers menu, allow you to select a drawer, and then proceed to the corresponding dialog in order to activate, count, or reconcile the drawer you have chosen.

Previously, when you finished activating, counting, or reconciling a drawer, the related drawer-selection window returned, allowing you to select another drawer to work with. However, if you only needed to process a single drawer, you were required to close the drawer-selection window before using any other CounterPoint functions.

In this version, you can configure CounterPoint to close the initial drawer-selection window automatically when you activate, count, or reconcile a drawer. This feature streamlines drawer-related functions by no longer requiring you to close the drawer-selection window manually, which is particularly useful for users who typically only work with a single drawer at a time.

Previously, authorized users could add cash to or remove cash from a drawer by completing pay-in or pay-out transactions. However, you could only access the Pay-in and Pay-out functions from within Ticket Entry or Touchscreen Ticket Entry.

This version includes separate Cash Drop and Cash Loan functions, which are available from the Point of Sale > Drawers menu. These functions allow you to add cash to or remove cash from any drawer for which you are authorized, without requiring you to start Ticket Entry or Touchscreen Ticket Entry. In addition, these functions allow you to include multiple Cash pay codes in each cash drop or cash loan to handle multiple types of currency simultaneously.

Finally, you can access the Cash Drop and Cash Loan functions from the new Drawer Management window (Point of Sale > Drawers > Drawer Management).

Beacuse they represent movement of cash within a store (i.e., from a drawer to a safe and vice versa), CounterPoint does not create accounting distributions or maintain history for cash drops and cash loans. If you need to generate accounting distributions or retain historical data for these activities, you should continue to use pay-in and pay-out transactions.

The Release Order function (Point of Sale > Batch Processing > Release) allows you to release a group, or batch, of orders simultaneously. Previously, only orders for which the Amount due was 0.00 could be released in a batch.

In this version, you can use the Release Order function to release orders with positive Amount due values in batches, as long as valid Final payment pay codes have been specified for those orders. When you release an order with a balance in a batch, CounterPoint automatically authorizes the final payment for the order. This enhancement streamlines the order release process by no longer requiring you to release orders with balances individually.

In addition, the Release Orders report has been enhanced to include successful and failed releases for each batch of orders, along with a summary of the pay codes that were used to generate final payments for orders with balances.

Previously, CounterPoint SQL only displayed 8 pay code buttons on the Payment Entry window. This version adds an additional 7 pay code buttons that may be displayed in the Payment Entry window for a total of up to 15 possible pay code buttons. This feature allows merchants to easily access multiple payment types quickly while processing tickets.

In order to use this feature, you may need to configure additional pay codes on the Pay Codes window (Setup > System > Pay Codes). Touchscreen Ticket Entry users already have the ability to configure as many pay codes buttons as desired.

Previously, after you swiped a credit or debit card to obtain the card number, expiration date, and cardholder name, the Validations dialog appeared, requiring you to click (or touch) the OK button to proceed with the ticket.

This dialog appeared even if no additional information (e.g., a Customer PO# or a response to a validation prompt) was required for the payment.

In this version, when you swipe a credit or debit card, the Validations dialog only appears if additional information is required for the payment. This enhancement eliminates unnecessary button clicks (or touches) during payment processing.

This feature was released in a V8.3.7 Service Pack.

If you are using a signature capture device, when you complete a ticket, CounterPoint displays the Signature Capture dialog for each payment line that corresponds to a pay code for which signature capture is enabled.

The Signature Capture dialog allows you to view a customer’s signature as it is captured, clear the customer’s signature, or to skip the signature capture process entirely.

Previously, if you clicked the Skip Signature button, or pressed [F2], to complete the ticket without obtaining the customer’s signature, another dialog appeared immediately, prompting you to confirm that you wanted to skip the signature capture process.

In this version, this confirmation dialog no longer appears when you skip the signature capture process.

This feature was released in a V8.3.7 Service Pack.

This version allows you to suppress the authorization codes dialog that normally appears whenever a user authorizes a credit or debit card for payment in Ticket Entry and Touchscreen Ticket Entry. This feature streamlines the payment entry process and reduces the number of mouse clicks (or touches) a user must make to complete a ticket.

To suppress the authorization codes dialog for a particular store, select the Suppress EDC authorization code information dialog check box on the Tickets-2 tab of the Stores window (Setup > Point of Sale > Stores).

This version allows you to suppress the confirmation dialog that normally appears whenever a user completes a ticket in Ticket Entry and Touchscreen Ticket Entry. This feature streamlines the ticket entry process and reduces the number of mouse clicks (or touches) a user must make to complete a ticket.

To suppress the ticket completion dialog for a particular store, select the Suppress ticket completion confirmation dialog check box on the Tickets-2 tab of the Stores window (Setup > Point of Sale > Stores).

In Touchscreen Ticket Entry, when you touch a pay code button, the Amount dialog appears, allowing you to specify the amount of the payment for the selected pay code. Previously, you were required to touch the Show/Hide TS keyboard button to display a pop-up numeric keypad that allowed you to enter a value in the Amount field.

In this version, this keypad is integrated into the Amount dialog.

In addition, if a ticket includes only Sale and Return lines (i.e., it does not include any Order or Layaway lines), the Pay ticket balance check box that normally appears on the Amount dialog is replaced by the Pay ticket balance button.

When you touch the Pay ticket balance button, the Amount value for the payment is set to the remaining ticket balance and the Amount dialog is closed automatically, allowing you to proceed with the ticket completion process immediately.

This feature was released in a V8.3.7 Service Pack.

Previously, if CounterPoint was unable to access an OPOS device that was defined for a workstation for any reason (e.g., the device was not connected to the workstation), no error message or other indication that the device was unavailable appeared to the user.

In this version, whenever CounterPoint is unable to open or claim an OPOS device, an error message appears, alerting you that the device is unavailable and prompting you to take the appropriate action. This error may appear because the device is not actually connected to your workstation, or it may indicate that the device is configured incorrectly.

This feature was released in a V8.3.7 Service Pack.

In some retail stores, inventory is not kept on the sales floor or on display. Instead, items that match a customer’s specifications must be retrieved from a stock room or warehouse on demand. For example, in a shoe store, clerks must present multiple pairs of shoes of a particular size, width, color, or style to each customer for his or her consideration.

However, for merchants that stock hundreds or thousands of similar items, such as a typical shoe store, finding and retrieving items that meet a customer’s specifications can be a time consuming process. To help merchants streamline this process, CounterPoint now includes the INVENTORY AVAILABILITY report.

The INVENTORY AVAILABILITY report indicates on-hand quantities (and bin location, if one is specified in the inventory record) for those items that meet a customer’s preferences (i.e., color, size, category, vendor, and so forth) or any other criteria you specify. This report allows a clerk to quickly respond to questions like, “What do you have in a size 8?”

Previously in CounterPoint SQL, you could only work with one barcode at a time for an item when using the Barcodes window (Inventory > Barcodes). The Barcodes window now allows you to create, edit, and assign multiple barcodes for an item simultaneously.

This feature simplifies the process of working with item barcodes for all users, but especially for users that have single items with multiple barcodes.

This version of CounterPoint SQL includes the Inventory Aging report (Inventory > Reports > Inventory Aging), which provides an overview of the length of time that items in your current inventory have been in stock, based upon the date that the inventory was received. This report calculates the age in days for each item in your inventory by reviewing historical on-hand quantities and also analyzes costs for the indicated items for up to 5 aging periods.

The Inventory Aging report is useful in determining the current value of your inventory for fiscal reasons, such as audits, or for using your inventory as collateral for loans or credit from lending institutions.

CounterPoint SQL now includes the Retail Inventory Value report (Inventory > Reports > Retail Value),  which provides you with a detailed overview of your item inventory for a specified date range. The Retail Inventory Value report is intended to assist in managing your retail business by providing you with accurate beginning and ending information for your items, including item quantities, costs, and transactions. You can order and group the items on the report using various options, such as Rank, Group (Category), Group description, Category/Sub-category, Vendor, and so forth.

CounterPoint SQL now provides a much easier way to define new items by auto-creating new item records using the data from an existing item in your inventory. The new Copy from method copies the specified item, as well as the grid definitions, inventory information, prices, substitute items, item notes, vendor item information, vendor notes and other values from the existing item record to the new item record. The information copied is based on the options you specify on the Inventory Control window (Setup > Inventory > Control). The new Copy from feature is available on both the Items (Inventory > Items) and Quick Items (Inventory > Quick Items) windows.

In this version of CounterPoint SQL, a single transaction Post button is now available on the Inventory Adjustments Enter, Physical Count Enter, and Quick Transfers Enter windows. The Post button allows you to immediately post a single transaction rather than waiting to post the transaction in a batch process later. This feature is particularly useful if you need to post a transaction before proceeding to another task and you aren't yet ready to post multiple transactions in a batch.

The Quick Transfers Enter window is only available in the Enterprise edition of CounterPoint SQL.

When you use the Cash Receipts Enter window (Customers > Cash Receipts > Enter) to create a new cash receipt transaction for an A/R customer, you can now automatically create an application line for each of the customer’s documents with an unpaid balance.

After you specify the Customer #, Document no., and Amt received values for a new cash receipt, click the Auto-create lines button to automatically create application lines for each of the specified customer’s A/R documents (i.e., tickets, debit memos, credit memos, and finance charges) with a non-zero balance.

In this version of CounterPoint SQL, a single transaction Post button is now available on the Loyalty Point Adjustments Enter window (Customers > Loyalty Programs > Adjust Points > Enter). The Post button allows you to enter and post a loyalty point adjustment to a customer record immediately instead of waiting to post using Customers > Loyalty Programs > Adjust Points > Post later.

In this version, the receivings posting process has been optimized to provide improved performance, particularly during the posting of allocated receivings or receivings with large quantities of gridded items. In benchmark testing, posting times for receivings with 4600 cell-specific, location-specific transactions improved by 50 percent.

The performance improvements you experience during receivings posting will vary depending on your hardware, system and network configuration, custom modifications, and a variety of other factors.

In this version, you can click the Add items button on the Purchase Requests Enter window (Purchasing > Purchase Requests > Enter) to display the Add Items dialog. This dialog allows you to select multiple items from a filtered checklist and specify the quantity to add to a purchase request for each item you select.

This feature simplifies the process of entering purchase requests by allowing you to quickly add items to a purchase request simultaneously, without requiring you to create each line individually.

The Select items tab of the Add Items dialog displays the items you can add to the purchase request in a checklist format. To include an item on the purchase request, simply select its check box, and then specify the quantity for the item, either by entering the Quantity to order or by clicking the Suggested qty button.

You can use the Set filter tab on the Add Items dialog to define filtering criteria to limit which items appear on the Select items checklist. For example, you can exclude items that already appear on the purchase request you are creating, or include items that are available from other vendors. You can also specify the method by which CounterPoint will determine the Suggested qty for each item (i.e., Maximum, Replenishment, or Days of Supply).

When you have selected all of the items you want to add to the purchase request, click the Add lines button to automatically add a line to the purchase request for each item you selected.

In previous versions of CounterPoint SQL, The Purchasing Advice report (Purchasing > Purchase Requests > Purchasing Advice) calculated suggested order quantities using either the Maximum or Replenishment methods.

The Purchasing Advice report now includes the Days of Supply method, which considers both quantity on-hand and actual sales trends to calculate suggested quantities to order. This method results in a more accurate order recommendation.

When you select the Replenishment option on the Purchasing Advice report window (Purchasing > Requests > Purchasing Advice), Current quantity, Minimum quantity, and Maximum quantity are three new options that allow you to further refine the purchasing recommendations generated by the Purchasing Advice report.

In previous versions of CounterPoint SQL, the Purchasing Advice report generated purchasing suggestions based on sales history,  but did not consider any stocking options or quantity available. These new Purchasing Advice report options enable you to configure a report that considers your target stocking levels for the items in your inventory, as well as any quantities you currently have on hand.

In this version of CounterPoint SQL, a single transaction Post button has been added to the Quick Receivings Enter window (Purchasing > Quick Receivings > Enter). You can now post a quick receiving transaction immediately using the Post button instead of waiting to process the transaction using Purchasing > Quick Receivings > Post later.

This feature is particularly useful if you need to post a transaction before proceeding to another task and you aren't yet ready to post multiple transactions in a batch.

If you have configured your CPOnline store to perform real-time authorizations, when you import CPOnline orders into CounterPoint SQL, a deposit for the amount of each order is created automatically.

Previously, the entire authorized amount of each order imported from CPOnline was included in the deposit and charged to the customer’s credit card, even if one or more items were out of stock and could not be shipped.

In this version, when you import a CPOnline order, CounterPoint determines whether current on-hand quantities are sufficient to fulfill the order. If not, the Qty to ship for each item with insufficient quantity will be set to the appropriate value (according to your Insufficient qty method setting) and the amount of the resulting deposit will be reduced to reflect only the items you can ship, plus applicable taxes and freight charges.

This feature ensures that customers’ credit cards will no longer be charged for unshipped items on orders imported from CPOnline.

With this version of CounterPoint SQL, the Tax History report (Sales History > Reports > Tax) is greatly improved to ease the preparation of state sales tax returns.  The Tax History report now offers more options for sorting and grouping tax history information.

These new options available for the Tax History report should simplify the process of accumulating sales and tax information for filing a tax return.

In CounterPoint SQL V8.3.8, the Radiant Management Console, which was introduced with the Offline V2 Option, will be expanded to allow you to easily manage a Multi-Site environment using a single, centralized interface.

With the Radiant Management Console, you will be able to subscribe Remote servers to the appropriate work sets, establish the replication schedule for each server, and control the amount of ticket history that will be maintained at each Remote site.

This feature will be released in a V8.3.8 Service Pack.

CounterPoint SQL now supports Electronic Benefit Transfer (EBT) food stamps through RBS Lynk, allowing CounterPoint Merchant Program (CMP) merchants who are processing with RBS Lynk to authorize EBT transactions in Ticket Entry and Touchscreen Ticket Entry.

Dial-up support is not available for EBT transactions. In addition, EBT support is available for Retail merchants only, not for MOTO or Ecommerce merchants.

All EBT transactions are processed through CPGateway. For all merchants, CPGateway fees are not charged for EBT transactions.

This feature was released in a V8.3.7 Service Pack.

CounterPoint SQL now supports stored value cards (SVCs) from RBS Lynk, which are available through their gift card program, GiftLynk. All SVC transaction types will be supported, allowing you to sell, redeem, recharge, and issue cash back for GiftLynk SVCs in Ticket Entry and Touchscreen Ticket Entry.

Dial-up service is not available for SVC transactions.

All SVC transactions are processed through CPGateway. For CounterPoint Merchant Program (CMP) merchants, CPGateway fees are not charged for SVC transactions.

This feature was released in a V8.3.7 Service Pack.

This version of CounterPoint SQL will fully support the forthcoming P1560 and P1760 Point-of-Sale terminals, which will feature faster processors than current terminals.

Refer to the Radiant Systems Web site for more information about Radiant Point-of-Sale terminals.

This version of CounterPoint SQL will fully support the forthcoming C700 Graphical Customer Display. The C700 is a 7" LCD order confirmation display (OCD) that can be configured to display line information for the current ticket or order, along with images, animation, video, advertisements, or other media.

Refer to the Radiant Systems Web site for more information about the C700 Graphical Customer Display.

CounterPoint SQL now supports multi-track GOPOS MSR devices, which read track 1 and track 2 of swiped cards simultaneously. In addition, support for multi-track keyboard wedge MSRs has been expanded and improved.

These enhancements allow merchants to use a wider range of MSRs with CounterPoint, including the MagTek Intellihead MSR and other devices that will be certified and supported by Radiant Systems.

With this version, you can now use a Radiant P1520 POS terminal’s built-in fingerprint reader (i.e., biometric device) in a Windows Terminal Services environment to log in to CounterPoint SQL, Ticket Entry, and other functions that require a password.

The fingerprint reader that is built in to the P1220 POS terminal has not been certified for use with Terminal Services.

Previously in CounterPoint SQL, Always serialized items were excluded from the physical count process. With this release, CounterPoint provides a method for counting Always serialized items that allows you to enter or import the serial numbers for your items during the physical count process.

This feature will provide more accurate on-hand quantities and cost values for Always serialized items by allowing you to review an discrepancies between the counted serial numbers and on-file serial numbers using the Physical Count Worksheet and the Physical Count Edit List.

During the posting of physical counts, this feature will also automatically reconcile counted and on-file serial numbers.

Previously in CounterPoint SQL, Sometimes serialized items were excluded from the physical count process. With this release, Sometimes serialized items can now be frozen and counted. This feature will provide more accurate on-hand quantities and cost values for Sometimes serialized items.

This feature is intended to benefit those who treat Sometimes serialized items as Normal items for the purpose of receivings, transfers, and adjustments and deal with specific serial numbers only at the time of sale.

When you count Sometimes serialized items, you will not be able to enter specific serial numbers and CounterPoint will not reconcile on-file serial numbers against counted serial numbers when you post physical count transactions.

CounterPoint SQL now supports bills of material for finished goods. This feature allows you to define a bill of material that lists the component items, or parts, that are required to produce a single “parent” item. Once you have defined a bill of material, you can create quick assembly transactions to record the actual production of a specific quantity of the finished good.

This feature was released in a V8.3.7 Service Pack.

In previous versions, configuring and managing a single-site Offline Ticket Entry system was a complex and time-consuming process.

The Offline Ticket Entry Option has been redesigned to be easier to install, configure, and maintain. The Offline V2 Option does not rely on the DataXtend (formerly PeerDirect) Replication Engine (DXRE). Instead, each offline workstation is synchronized with the server using technology developed by Radiant Systems and optimized for use with CounterPoint.

The Offline V2 Option was released in a V8.3.7 Service Pack.

Previously, the Offline V2 Option did not allow users operating in offline mode to activate, count, or reconcile drawers.

You can now use the Activate Drawer and Count Drawer functions, along with the Cash Drop and Cash Loan functions introduced in this version, to perform the corresponding drawer-related activities in offline mode. This feature allows Point of Sale users to operate CounterPoint in offline mode throughout the entire length of their shifts.

The new Drawer Management window is not available in offline mode.

Refer to Point of Sale for more information about Cash Drops, Cash Loans, and the Drawer Management window.