Credit Cards provides electronic draft capture (EDC)
capabilities in Point of Sale and Order Entry by allowing
you to swipe a credit card through a magnetic stripe
reader, automatically authorize a credit card sale, verify an
address, and electronically settle funds to your bank.
Electronic check authorization and debit card processing are also provided.
The benefits to integrated credit card processing include:
No hand-recording of card information
No paper slips to deposit at the bank
No rekeying of card information
No separate credit card terminal
Rapid, automatic charge authorizations
Faster checkout times
Reduced customer frustration
Fewer errors and fewer chargebacks
Reduced cost of accepting credit cards
CounterPoint's Base System includes credit card processing under the CounterPoint Merchant Program (CMP).
For information on available processing services and fees, call your CounterPoint Business Partner, and ask about the CounterPoint Merchant Program. CMP processors will transfer settled card charges to your local bank.
CounterPoint also includes check authorization compatible
with Certegy (formerly Equifax, formerly
Telecredit) and Telecheck (using Telecheck's
Radiant-compatible processing service).
Full support is provided for multiple industry classifications,
including Retail, Mail-order/Telephone-order(MOTO), and Ecommerce.
An optional CPGateway service is available for fast (2-second) Internet credit card authorizations.
CounterPoint protects your shopper's credit card information and complies with published Visa Regulations. Because CounterPoint does not retain any data from the credit card's magnetic stripe, your financial liability is reduced and the Visa cardholders who shop with you are protected.
CounterPoint V7 is approved by Visa as a CISP-Validated Payment Application. The Cardholder Information Security Program (CISP) is a program enforced by Visa that ensures your cardholder information is secure and protected against theft.
Credit Cards Option (non-CMP) offers alternative compatible
card processors to ensure that CounterPoint is
compatible with the vast majority of U.S. banks.
Complete debit card processing is provided for merchants who process under the CounterPoint Merchant Program or any of CounterPoint's Preferred Processors. Debit card processing (with DUKPT support) requires the use of PIN pads and is available for Point of Sale.
Address Verification (AVS) is supported for merchants
who process under the CounterPoint Merchant Program or
through First Data North. CVV2/CVC2 provides additional
AVS information by sending the extra three or four
digits printed on the back of the card to the processor.
AVS is used for card applications, such as mail-order,
where the physical card is not present and the risk of fraud
can be reduced by confirming address information.
AVS processing does not affect whether or not the charge
is approved. Instead, it informs the user whether or not
the address provided by the customer matches the address
information on file with the credit card company
so that the merchant can decide whether or not to process
the order. AVS is available for Point of Sale and Order Entry.
Requirements for credit card processing are a modem, a dial-up phone line, and (typically) a magnetic stripe card reader. The card processor determines the modem speed and the card reader requirements. CounterPoint is compatible with any Hayes-compatible modem and Track 1 and Track 2 card readers (either serial or keyboard wedge). Card processors typically specify a 1200 baud modem and a Track 2 card reader.
Check authorization uses the same modem and a dial-up phone. A MICR check reader is optional. MICR readers are quicker and more accurate than manual data entry. MICR processing is supported with Equifax, Telecheck, and CMP processors.
Under Unix/Linux, one serial port with a modem can be shared by multiple users. On a Windows or NetWare network, each workstation requires a modem. The Modem Server Option allows multiple workstations to share a single modem. For low-volume applications, multiple modems may share a single phone line.
Support is provided for the Verifone series 101, 201, 1000, and 2000 PIN pad models. To ensure proper programming and operation, these units must be obtained from PNC Merchant Services or CES.
CPGateway service requires an Internet connection.
Self-test functions are provided for modems and card
readers to verify proper operation.
During Ticket Entry, the credit card is swiped through
the magnetic stripe card reader. Card information is
read, and a phone call is placed to authorize the charged
amount. The processor returns an authorization
number or a decline. Capabilities are provided for call
retry and for a backup phone number. Up to three
different credit cards can be used on one ticket.
Authorization only commits the cardholder's credit line.
Funds are not actually transferred.
Invoices and receipts print the credit card information
required by the processor. User-defined receipts can
support one- or two-part paper with a signature line, as
well as an abbreviated sales draft that omits the printing
of the merchandise sold. For added security, you can optionally mask credit card numbers and expiration dates so that only the last four digits are retained in history and printed on receipts and reports.
After Ticket Entry is complete, the Draft Capture
Enter function allows revision of charge transactions, as
well as entry of manual transactions.
The Authorize function allows batch-authorization of
manually entered transactions, as well as Ticket Entry
transactions that were not authorized due to operational
problems at the time of sale.
The Pre-Settlement List allows the user to review and
balance the day's activities.
The Settle function allows the user to initiate electronic
transfer (settlement) of funds with the processor daily.
For most card types, settled funds are transferred (via ACH)
to the user's local bank within two business days.
In addition to software costs, typically there are costs
for telephone line installation and monthly usage, the
purchase of modems, magnetic stripe card readers,
cabling, and the services of a qualified technical person
to install the equipment and test the configuration.
The optional CPGateway service has startup and
monthly transactional fees.