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Ecommerce capabilities are provided in CounterPoint for compatibility with CPOnline, a web-hosting and ecommerce service designed especially for CounterPoint users.

CPOnline is a monthly service that is suitable for merchants of all sizes. With CPOnline, you can publish your inventory information to your online store, electronically uploading item numbers, descriptions, prices, and quantity available. Online shoppers can place orders, which are transmitted electronically to your CounterPoint system for fulfillment.

Quick Reference
Capabilities
Description
Requirements
Security



Description
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CPOnline is a unique and unparalleled ecommerce solution that lets you use CounterPoint to activate an online store with minimal effort and cost. Your online store stays in sync with CounterPoint so that your product and pricing information is always correct. Customer orders are delivered to you electronically. You can import your online orders into CounterPoint for fulfillment using Point of Sale or Order Entry. Order Entry provides full updating so that your shoppers can view their order status on your CPOnline Web site.

Capabilities
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CPOnline includes a range of capabilities, including:
  • Web Site hosting
  • Shopping cart
  • Automatic upload of CounterPoint inventory and customer information to your online store
  • Ability to display pictures of your merchandise in your online store
  • Real-time, online credit card authorizations through CPGateway
  • Automatic email notification to shoppers when orders are received and/or shipped
  • Secure, electronic importing into CounterPoint Point of Sale and Order Entry
  • Collection of customer information from the online store for importing into CounterPoint
You can select a user-configurable template for presenting your online store and its merchandise, or develop a customized template, using your own designers or Radiant design staff (on a fee basis).

If you already have a Web site hosted elsewhere, you can simply include a link to your online store.


Requirements
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CPOnline does not require any CounterPoint software other than the Base System, which includes built-in ecommerce functions. Additional capabilities are available when using the Order Entry Option. CPOnline is available for all CounterPoint environments, including Windows, NetWare, Unix, and Linux. Credit card processing under the Radiant Merchant Program is part of the CounterPoint Base System. Additional processors are available with the Credit Cards Option. A Windows workstation running a browser (Internet Explorer 5 or higher) is required for the exchange of files between CounterPoint and CPOnline. This workstation must have Internet access (from a local ISP) using either a dedicated or dial-up connection.

Security
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Security is provided through SSL, an industry standard that employs the latest 128-bit encryption technology to ensure that all transactions in the online store are secure. SSL is employed for all aspects of the online store, including online orders, site administration, and site maintenance.



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