Ecommerce capabilities are provided in CounterPoint
for compatibility with CPOnline,
a web-hosting and ecommerce service designed especially
for CounterPoint users.
CPOnline is a monthly service that is suitable for
merchants of all sizes. With CPOnline, you can publish
your inventory information to your online store,
electronically uploading item numbers, descriptions,
prices, and quantity available. Online shoppers can place
orders, which are transmitted electronically to your
CounterPoint system for fulfillment.
CPOnline is a unique and unparalleled ecommerce
solution that lets you use CounterPoint to activate an
online store with minimal effort and cost. Your online
store stays in sync with CounterPoint so that your
product and pricing information is always correct.
Customer orders are delivered to you electronically. You
can import your online orders into CounterPoint for
fulfillment using Point of Sale or Order Entry. Order
Entry provides full updating so that your shoppers can
view their order status on your CPOnline Web site.
Collection of customer information from the online store for importing into CounterPoint
You can select a user-configurable template for presenting
your online store and its merchandise, or develop a
customized template, using your own designers or
Radiant design staff (on a fee basis).
If you already have a Web site hosted elsewhere, you can
simply include a link to your online store.
CPOnline does not require any CounterPoint software other than the Base System, which includes built-in ecommerce functions. Additional capabilities are available when using the Order Entry Option. CPOnline is available for all CounterPoint environments, including Windows, NetWare, Unix, and Linux.
Credit card processing under the Radiant Merchant Program is part of the CounterPoint Base System. Additional processors are available with the Credit Cards Option.
A Windows workstation running a browser (Internet Explorer 5 or higher) is required for the exchange of files between CounterPoint and CPOnline. This workstation must have Internet access (from a local ISP) using either a dedicated or dial-up connection.
Security is provided through SSL, an industry standard
that employs the latest 128-bit encryption technology
to ensure that all transactions in the online store are
secure. SSL is employed for all aspects of the online
store, including online orders, site administration, and
site maintenance.