The Modem Server Option allows Windows workstations
to share modems for EDC authorizations and
settlement transactions. It is designed to be used in high-volume
network environments.
By leaving the phone connection open after completing
one card authorization, Modem Server allows
subsequent authorizations to take place more rapidly.
Modem Server is a separate application that runs on a
CounterPoint workstation. In a typical configuration,
a dedicated workstation acts as the Modem Server for
multiple client registers. (While you can use the Modem
Server computer as a Ticket Entry workstation, you may
find that Ticket Entry performance is unacceptably slow.)
You can view the current status of all Modem Servers
from any CounterPoint workstation. This shows:
How long the server has been running
General performance statistics
Recent requests made to Modem Server and their results
When you accept payment in Ticket Entry using one of
the EDC pay codes, the workstation will automatically
contact the appropriate Modem Server. The Modem
Server then obtains the authorization and returns it to
the requesting workstation.
With Modem Server, processing time for each authorization
can decrease to as little as three to five seconds.
(Actual performance varies widely and depends on the
service level of the card processor, quality of the phone
lines, modems, and many other factors.)
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