The Offline Ticket Entry Option provides lane redundancy
(also called fault tolerance) so that registers can
continue Ticket Entry operations in offline mode in the
event that a connection to an operational server is lost.
Offline Ticket Entry is also useful when holding sidewalk
sales, when operating a portable kiosk, and in wide-area
network (WAN) configurations.
In offline mode, tickets are captured on local disk drives
at each register. When the server becomes operational
again, the workstations can upload the offline tickets,
which can then be imported into the server's data files.
When CounterPoint is running in offline mode, you can:
Open and close cash drawers
Enter sales and return tickets
Authorize EDC transactions
Enter pay-in and pay-out transactions
Enter pay-on-account tickets
Enter sales against existing registries
Award loyalty points
View ticket history and monthly history
View register readings
Offline operations are supported for Windows workstations
as well as for Unix/Linux systems.
CounterPoint provides the tools necessary to upload
offline tickets into the server's data files and automatically
checks for duplicate ticket information. Ticket data
is deleted from the local offline data files as it is written
into the upload file.
CounterPoint allows you to preview the uploadable data
files and run a report of the uploaded files.
