Complete customer tracking is an integral part of the
CounterPoint Base System. The Receivables Option
supplements Customers by adding charge sales, receivables
tracking, cash receipts, finance charges, revolving
charge, and statement printing.
Charge customers may either be open-item or balance-forward.
Customer terms and prompt payment discounts
may be based on a number of days (such as net 30 or
2% 10, net 30), or proximo terms based on a specific
day of the month (such as 2% 10th, net 30th). A warning
is issued during cash receipts if a duplicate is entered.
Credit limits ensure that customers do not exceed
management's guidelines for open credit. In addition
to credit limits, individual customers may be prevented
from making charge sales, payments by check, any kind
of sale, or from placing orders. Only authorized users
may override credit limits.
Each customer's highest-balance and average-days-to-pay
are calculated by the system and can be viewed.
Statements are normally printed as part of the month-end
process. Statements may be limited to customers
within particular statement groups and/or to customers
with particular balances and past due statuses.
Statement formats are user-defined. A few of the optional
items that can be printed on statements are:
The cash receipts system is built for speed and accuracy.
Prior to applying cash receipts for open item customers,
the Cash Receipts Worksheet or the Unapplied Items
Report may be printed. Or customer open item detail may
be viewed on-screen during the cash application process.
During entry of cash receipts, functions are provided
for retrieval of individual apply-to documents or the
oldest document, and for automatic cash application.
Valid discounts are calculated automatically, and
writeoffs are allowed within user-defined limits. Special
functions are provided to completely write off documents,
void previous receipts, apply existing credit
memos along with cash receipts, and reapply existing
credit memos without a cash receipt. Optional batch
control is available for transaction processing. Deposit
slips may be printed.
Customers may be assessed periodic finance charges on
their outstanding balances. A variety of calculation
methods and options are available.
For balance-forward customers, revolving charge is supported,
including the calculation of minimum payment
amounts using either the statement balance or the average
daily balance method.
The Customer Adjustments function allows simplified
processing of back-office debit and credit memos that
are not appropriate for Point of Sale or Order Entry
processing. Optional batch control is available.
Up to five aging periods may be defined, along with a
number of days (such as 30, 60, 90, etc.). Documents
may be aged by invoice date or by due date. Statements
and the Aging report allow aging by number of days, as
well as for a specific range of dates and provides separate
debit and credit totals.
Customer agings may be viewed throughout the system.
You can display the last aging performed, the aging that
was printed on the last statement, or the current aging.
The Aging report provides an aging summary for selected
customers or the complete document detail, and allows
selection of customers with high balances and/or past
due accounts. The Aging report may be printed in order
by customer number, name, or sales rep.
The Charges and Payments by Month report provides
a brief month-by-month recap of each charge customer's
purchases and payments.
With the Receivables Option, you can process cash
receipts for a parent customer with payments applied
to documents from child customer accounts.
For example, assume that company ABC (the parent)
pays for merchandise purchased by companies DEF and
XYZ (the children). You can process a check from ABC for
$300 and apply that one receipt to both DEF's invoices
and XYZ's invoices.
You may print statements and aging reports for an individual
child customer, or a consolidated statement for the
parent that includes all child customers. Parent customer
records and monthly history may be updated when child
activity takes place. You may specify whether to include
parents, children, or both on reports.
You may attach notes that will automatically display in
the Account Management functions. And you can print
a statement for the displayed customer.
For open item customers, fully paid open items may be
periodically purged from the system. For balance-forward
customers, open item detail may be periodically purged,
leaving a balance brought forward for the customer.
Purged open items may be retained in a closed item
history file and are available for viewing and reporting.
Detail may be viewed for open items and closed items,
organized by document number or by apply-to number.
A multi-year monthly summary is available for each
customer, showing sales, cost, profitability, commissions,
payments, finance charges, number of sales, and
average sale amounts. Monthly summaries may be
graphed, viewed, or printed.
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